Shipping Policy

Shipping Commitment

Welcome to Sportswear FC, your trusted destination for premium personalized sportswear and custom items designed to elevate your game and style. We are fully committed to providing a seamless, transparent shopping experience. This Shipping Policy outlines all essential details regarding our order handling, estimated delivery windows, and logistics procedures to keep you well-informed every step of the way.

1. Order Processing Time

At Sportswear FC, every item undergoes a strict quality control inspection and professional packaging process before leaving our fulfillment center to ensure it arrives in perfect condition.

• Handling Time: All orders are processed within 4–6 business days (Monday–Saturday).
• Daily Cut-off Time: Orders placed before 2:00 PM Eastern Time (ET) will begin processing on the same business day.
• Orders placed after 2:00 PM ET, or on Sundays and official public holidays, will begin processing on the following business day.

2. Estimated Delivery Windows

Once production is complete and your order leaves our fulfillment center, delivery times depend on the destination country. Below are the estimated timeframes:

3. Shipping Costs & Tax Policy

• United States: We proudly offer Free Shipping on all orders delivered within the US.
• International Shipping: For all other international destinations, shipping fees are dynamically calculated and clearly displayed at checkout based on your exact location.
• Sales Tax: Sportswear FC offers a **100% Tax-Free** shopping experience. There are no additional sales taxes, hidden charges, or handling fees added to your checkout total.

4. Tracking & Management

Tracking Your Order:

Once your order ships, you will receive a shipping confirmation email containing your dedicated tracking number. You can use this number to monitor your shipment's journey directly on our shipping partner’s official website.

Order Changes & Address Corrections:

If you notice an error or need to update your shipping address after placing an order, please contact us immediately at info@sportswearfc.com. Please note that address modifications can strictly only be processed before your order has entered the shipping phase.

5. Delivery Exceptions & Incidents

Delivery Delays:

While we aim for timely deliveries, unforeseen external events such as severe weather conditions, natural disasters, or unexpected carrier delays may occasionally impact delivery timelines. If your package is significantly delayed, please contact our support team and we will investigate it promptly.

Lost or Stolen Packages:

Sportswear FC is not liable for packages that are explicitly marked as “Delivered” by the carrier but reported missing. We kindly recommend checking with neighbors, household members, or building management first. If the package remains unfound, please contact the shipping carrier directly or reach out to us so we can assist you with the inquiry.

Damaged or Defective Items upon Arrival:

If your package arrives physically damaged or defective, please notify us within 48 hours of delivery. We will immediately coordinate a replacement or issue a refund. For a faster resolution, please attach clear photos of the damaged product and its exterior packaging in your email.

6. Returns & Exchanges Overview

We accept standard returns and exchanges within 30 days of delivery. Products must be in brand-new condition and returned via postal mail. There are no restocking fees, and refunds are processed within 5 business days after we receive and inspect your return parcel. For full comprehensive criteria, restrictions on custom items, and instructions, please visit our dedicated Returns & Refund Policy page.

7. Contact Us

If you have any further questions regarding our shipping logistics or require real-time support, please reach out to our team: